Shipping and Returns

1.Shipping address should be input correctly without any special symbols to help the courier company recognize your address in the system. We will ship according to the shipping address you provided, please notify us any address change before your order is marked “Processing” to avoid parcel loss. 2.Please contact our customer service staff immediately if you need to cancel or altered an order. Once your order has reached “processing” status, it can no longer be canceled or altered in any way. To avoid complications, please recheck your shopping cart before checkout. 3.We can ship all in-stock orders in 1-3 business days as your order has been confirmed. 4.All items are inspected before dispatch and are carefully hand-packed. 5.With standard courier practice, you need to check the contents of the parcel before signing for your goods. If you do not we can’t be held responsible for any damage that may have occurred in transit.

We offer Registered Air Mail and competitively priced DHL/FedEx shipping service.

1.Registered Air Mail Normal Orders (shipping from PL): US/GB/DE/AU POST, Asia Post. *US/GB/DE/AU Post includes the available country as United States, United Kingdom, Germany and Australia.EU Post includes 30 countries in Europe. 2.DHL/FedEx DHL:3-5 working days not guaranteed, tracked, import duties excluded. FedEx:4-8 working days not guaranteed, tracked, import duties excluded. 3.Oversea warehouse service We store our products in Poland & USA. Oversea warehouse supplier helps to pick, pack and ship your parcel with lower shipping cost and faster delivery. This service is valid and we will expand overseas warehouse to other countries in the near future. US DHL Smart Mail Plus Expedited: 3-5 Business Days, tracked, not insured, delivery normally from 9:30 a.m to 7:30 p.m. DGM Smart Mail Expedited: 3-5 Business Days, tracked, not insured, delivery normally from 9:30 a.m to 7:30 p.m.

You should expect to pay any amount charged by the government in your respective country. This includes, and is not limited to, duties, taxes and any extra fees charged by the courier company. We will not hold responsible for any extra charges once the original package has been shipped. If the customer refuses to pay these extra charges, the return shipping and any additional fees will be taken out of the cost of the order, with any remaining funds being refunded to the customer. Customs are quite different in each country. please comment while you are placing order about the requirements, we will support as much as possible.

Please note that it may take 1-2 working days for DHL/FEDEX or 7-10 working days for registered airmail services for the status to update from “Shipped” to “Traceable”.